Privacy Policy & SMS Terms of Service

Perez Legal Group | PLG (hereinafter "we", "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [plgvisa.com] and when you engage with our messaging services through platforms such as RingCentral, including SMS/MMS campaigns registered via The Campaign Registry (TCR).

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, phone number, email address, mailing address.

Message Content: Information included in SMS/MMS messages if you engage in a text message campaign.

Technical Data: IP address, browser type, device information, and usage data via cookies and analytics tools.

Consent Records: Proof of opt-in/opt-out for SMS marketing communications.

2. How We Use Your Information
We use your information to:

Provide and manage our services, including messaging via RingCentral.

Communicate with you, including sending SMS or MMS messages related to promotions, alerts, or support.

Comply with TCR and telecom carrier requirements for message content, consent, and opt-out mechanisms.

Analyze trends and improve website and messaging performance.

Fulfill any legal or regulatory obligations.

3. Messaging and Consent
We comply with TCR and carrier messaging guidelines, including:

Consent: We only send messages to users who have provided express written or verbal consent to receive communications from us.

Opt-Out Mechanism: All marketing messages include clear instructions to opt out (e.g., "Reply STOP to unsubscribe").

Frequency: Message frequency varies and standard message and data rates may apply.

Data Use: Message and data collected through SMS interactions are only used for communication purposes and are not sold to third parties.

By opting into SMS from a web form or other medium, you are consenting to receive SMS messages from PEREZ LEGAL GROUP | PLG. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, case notifications, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:

Service Providers: Such as RingCentral, for the delivery of messaging services.

Legal Authorities: When required by law or in response to valid legal requests.

Affiliates: If necessary for fulfilling services you have requested but never for marketing purposes.

All third-party service providers are required to adhere to strict data protection requirements.

5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law or applicable industry regulations (such as TCR message record retention requirements).

6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or via mobile networks is 100% secure.

7. Your Rights and Choices
You have the right to:

Opt out of SMS communications at any time.

Request access, correction, or deletion of your personal data.

Lodge a complaint with a data protection authority if you believe your rights are violated.

8. Children’s Privacy
Our website and messaging services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Perez Legal Group | PLG
Email: steve@plgvisa.com
Phone: (626)782-5777
Address: 185 N Hill Ave Ste 1, Pasadena, CA 91106